MATTOTTI INTERNATIONAL SHOPPING

About MATTOTTI and MATTOTTI SERATA

MATTOTTI and MATTOTTI SERATA the specialty store in Kobe, Japan mainly focus on the sophisticated pieces of Paris Collection. The atmosphere of the MATTOTTI “Simple Chic” is for urban modern women. It is surrounded by natures that change with Japanese 4 seasons. And MATTOTTI SERATA “Noble Luxuary” is inspired by the Old European castle. We hope customers to enjoy the noble luxury clothes with Renaissance Modern spaces.

BRAND&SHOPPING

We are ready to take your order on the web.
You can purchase any items that we stock and show on the web.
All of deliveries are shipped by the EMS (international postal express by Japan post)
They will be arrived within 3-5 days (the duration for shipping are differ from the areas and the countries). However, it sometimes later because of the custom clearance checking.

How to purchase

You can find "CONTACT" on the item page.
Please give us a message and let me know the items.
We confirm the stocks after receiving your message.
Then we will contact you with the confirmation.
In addition, we tell you how to purchase on the web.
If you have questions about the item such as the size and price, please write on the message.
Please do not hesitate to ask us anything.

About the payment

You can choose two ways to finish the payment for orders as following.

PayPal( VISA, MASTER CARD, AMERICAN EXPRESS, JCB)

Please let me know with the CONTACT (message) if you want to pay using PayPal.
At first, I will confirm the destination of the parcel for calculating the shipping fee.
After that, I will send you a bill written with all prices on your PayPal account.
Please do not hesitate to ask anything.

About the PayPal

Bank transferring

Here is our bank and company information needed for BANK TRANSFER

BANK NAME SUMITOMO MITSUI BANKING CORPORATION
SWIFT CODE SMBC JP JT
BRANCH SANNOMIYA BRANCH
BANK PLACE 1-5-1, SANNOMIYA-CHO, CHUO-KU, KOBE-CITY, HYOGO, JAPAN
ACCOUNT NAME MATTOTTI Co.ltd
ACCOUNT NUMBER 3698951(Saving Account)
COMPANY PLACE 1-7-11, Demain 1F, YAMAMOTODORI, CHUO-KU, KOBE-CITY, HYOGO, JAPAN
TELEPHONE NUMBER (+81) 78 232 3963

Please note to transfer in Japanese Yen.
And you have to bear only LIFTING CHARGE that is needed for international banking.
We cannot say about the price clearly because there are some differences depending on the prices and each bank.
If you want to know more, please ask your bank clerks.

TAX & CUSTOMS

You do not have to pay the Japanese Tax if you live in other country.
Regarding the customs, you contact the local customs in your country if you want to know more.

About the Shipping Fee

We usually use the forwarder EMS.
And the shipping fee is depending on the country and the weight of the parcels.
You can check it on this web site.

http://www.post.japanpost.jp/english/fee/intel/ems.html

However, you might not be clear about the total weight of the items.
Therefore, we will let you know about it including packages.

Return

Basically, we cannot accept the request to return items.
Please be careful to choose items in such as size, color and material.
We can reply you in detail if you ask me something.