MATTOTTI INTERNATIONAL SHOPPING

About MATTOTTI and MATTOTTI SERATA

MATTOTTI and MATTOTTI SERATA the specialty store in Kobe, Japan mainly focus on the sophisticated pieces of Paris Collection. The atmosphere of the MATTOTTI “Simple Chic” is for urban modern women. It is surrounded by natures that change with Japanese 4 seasons. And MATTOTTI SERATA “Noble Luxuary” is inspired by the Old European castle. We hope customers to enjoy the noble luxury clothes with Renaissance Modern spaces.

We are ready to take your order on the web.
You can purchase any items that we stock and show on the web.
All of deliveries are shipped by "DHL" or "the EMS (international postal express by Japan post)"
They will be arrived within 3-10 days (the duration for shipping are differ from the areas and the countries). However, it sometimes later because of the custom clearance checking.

How to purchase

You can find "CONTACT" on the item page.
Please give us a message and let me know the items.
We confirm the stocks after receiving your message.
Then we will contact you with the confirmation.
In addition, we tell you how to purchase on the web.
If you have questions about the item such as the size and price, please write on the message.
Please do not hesitate to ask us anything.

About Returning

Basically I cannot receive the returning because of such as sizing,
color, shaping and so on that you do not expect.
If the item has tremendous damage or broken points, please let me know within 3 days from you receive the parcel.
Therefore please do not hesitate to ask us anything for making sure.

About the payment

PayPal( VISA, MASTER CARD, AMERICAN EXPRESS, JCB)

Please let me know with the CONTACT (message) if you want to pay using PayPal.
At first, I will confirm the destination of the parcel.
After that, I will send you a bill written with all prices on your PayPal account.
Please do not hesitate to ask anything.

About the PayPal

TAX & CUSTOMS

You do not have to pay the Japanese Tax if you live in other country.
We presant you after you contact us.
Regarding the customs, you contact the local customs in your country if you want to know more.

About the Shipping Fee

We usually use the forwarder DHL or EMS.
And The shippingfee is flatrate 3,000JPY wherever you live.

http://www.post.japanpost.jp/english/fee/intel/ems.html